Blog
New Support Portal Has Arrived!
Posted November 11, 2010 | By Lee Pooler, Partner | Filed under: Announcements, Online Marketing
Get A Password. Get Logged In. Get Help! We recently launched a new support portal to provide a single destination for our hosting customers who need technical support. The portal can be accessed by:
- Clicking Client Login at the top of our Web site, or;
- Visting support.jubjub.com directly.
If you host with us, then you've already received an email containing your password. If you did not receive this message or lost your password, please call our support desk at 714-586-8500, option 1, and we'll get you squared away. Whether it's a site maintenance request, email assistance, or a question about your bill, our intention is for the portal to become the "go to" place for all of your hosting-related questions. The portal is still a work in progress. In the coming months, we'll be making many enhancements, including adding knowledgebase articles, integrating more of the billing features, and providing timely announcements on the status of our network. During this time, if you have any suggestions on how we can improve the portal, we want to hear from you. Please get in touch.