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Hosting & Support

Your website doesn't stop needing attention after launch. We provide premium managed hosting, proactive monitoring, ongoing maintenance, and a real team on call — so your site stays fast, secure, and performing.

24/7
Proactive monitoring
99.9%
Uptime guarantee
<1hr
Emergency response
What's Included

Premium hosting backed by real humans. Not chatbots.

Every hosting plan includes proactive monitoring, automated backups, security patches, and direct access to our team.

High-Speed Hosting

AWS-backed infrastructure with CDN, automatic scaling, and server-level caching. Your site loads fast regardless of traffic spikes.

Security & SSL

SSL certificates, WAF protection, malware scanning, and automatic security patches. We handle vulnerabilities before they become problems.

Proactive Monitoring

24/7 uptime monitoring with instant alerting. We know about issues before you do — and we're already working on them.

Automated Backups

Daily automated backups with 30-day retention. One-click restore means we can roll back any change in minutes, not hours.

Performance Optimization

Ongoing Lighthouse monitoring, image optimization, script auditing, and Core Web Vitals tuning to keep your scores high.

Dedicated Team

A real person who knows your site. Not a generic ticket system. Phone, email, and Slack — we're reachable the way you prefer.

99.9%
Uptime guarantee
across all plans
<1hr
Emergency response
for critical issues
Daily
Automated backups
with 30-day retention
24/7
Uptime monitoring
with instant alerts
Support Plans

Choose the level of support your site needs.

All plans include hosting, SSL, monitoring, and backups. The difference is how much hands-on maintenance and priority support you need.

Essential

$150/mo

Billed annually

Reliable hosting and infrastructure for sites that are stable and need minimal changes.

  • High-speed AWS hosting with CDN
  • SSL certificate management
  • 24/7 uptime monitoring
  • Daily automated backups
  • Security patches & CMS updates
  • Email support (next business day)
Most Popular
Professional

$350/mo

Billed annually

Active support for sites that need regular updates, content changes, and performance tuning.

  • Everything in Essential
  • 4 hours/month maintenance included
  • Monthly performance report
  • Priority email & phone support
  • Quarterly SEO health check
  • Content updates & page edits
Enterprise

Custom

Tailored to your needs

Dedicated support for large, complex sites requiring ongoing development, optimization, and strategic guidance.

  • Everything in Professional
  • 8+ hours/month maintenance
  • Dedicated account manager
  • Slack channel for your team
  • Proactive performance optimization
  • Emergency response (<1 hour)
What We Handle

The stuff you shouldn't have to think about.

Here's what our support team handles on an ongoing basis so your internal team can focus on running the business.

CMS Updates & Patches

Platform updates, plugin updates, and security patches applied on a regular schedule with testing before deployment.

Security Management

SSL renewal, firewall configuration, malware scanning, and vulnerability patching. We monitor threat feeds proactively.

Content Updates

Page edits, new blog posts, image swaps, form updates, and navigation changes — anything your team doesn't want to handle.

Backup & Recovery

Daily automated backups with tested restore procedures. Roll back to any point in the last 30 days.

SEO Monitoring

Search Console monitoring, rank tracking, crawl error resolution, and redirect management to protect your search visibility.

Speed Optimization

Ongoing image optimization, script auditing, caching configuration, and third-party asset management.

Performance Reporting

Monthly reports covering uptime, page speed, Core Web Vitals, traffic trends, and any issues addressed.

Emergency Response

Site down? Form broken? Our team responds within 1 hour on Enterprise plans, same business day on all plans.

Training & Handoff

We don't just hand you the keys and disappear.

Every project includes comprehensive CMS training so your team is confident and self-sufficient from day one.

Live Training Sessions

2–3 hours of recorded live training with your content team covering page creation, module usage, image optimization, and publishing workflows.

Documentation

Custom documentation for your specific site — module reference guide, content guidelines, image specs, and step-by-step procedures for common tasks.

30-Day Hypercare

For the first 30 days after launch, your team gets priority access to our support team for questions, quick fixes, and any adjustments needed.

Measure & Refine

Search Console setup, analytics configuration, rank tracking, and ongoing performance monitoring.

Related Services

Development doesn't happen in a vacuum.

Most projects pair Development & Migration with one or more of these services.

Icon Development & Migration

Strategy & Design

Starting a new project? Strategy & Design is where every custom engagement begins.

Learn More
Icon Content Strategy & SEO

Development & Migration

Need to rebuild or migrate? We handle the technical work and transition you to managed hosting.

Learn More

Content Strategy & SEO

Ongoing SEO monitoring and content optimization to keep your site ranking after launch.

Learn More

Ready to elevate your web presence?

Whether you're redesigning a 350-page enterprise platform, launching a new storefront, migrating to a better CMS, or looking for a development partner your agency can count on — let's talk.

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