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Kenneth King
Kenneth King

Responsive Web Design: What Is It and Why Is It Important

May 15, 2013     Permalink    By Kenneth King,

Responsive web design is no longer just a catchphrase, it’s here.  Analytics show that more and more people, especially the people you probably want to target, are accessing the web via a mobile device.

We’re here to help.

Hilary Smith
Hilary Smith
Customer Support Manager

The Case Against IMAP

October 24, 2012     Permalink    By Hilary Smith, Customer Support Manager

Why would anybody not want IMAP?  It’s convenient.  You can access your email on every device you own.  It gets backed up on the remote server, so that if your local computer should die, miraculously, your email will “reappear” when you get a new computer. 

But, what happens when the internet goes down?  What if you have a brand new computer, phone, tablet, but it can’t connect to the internet.  How can you search for that email you’ve got to respond to….when you can’t get to the remote server hosting your IMAP email.

If your email is set up as POP3, you can.

Hilary Smith
Hilary Smith
Customer Support Manager

Do you have a Plan B?

August 07, 2012     Permalink    By Hilary Smith, Customer Support Manager

Nobody wants to think about mortality or death and dying, and nobody wants to think about the possibility that their computer may not boot one day.  But like mortality, you will probably experience the death of a harddrive sooner or later. Best to have a back up plan in place when this does happen.

Hilary Smith
Hilary Smith
Customer Support Manager

Still think your dog’s name is a good password?

April 12, 2012     Permalink    By Hilary Smith, Customer Support Manager

Only if your dog’s name is &$kt!YG)

Hilary Smith
Hilary Smith
Customer Support Manager

An ode to Captchas

September 04, 2011     Permalink    By Hilary Smith, Customer Support Manager

A tongue-in-cheek look at the importance of Captchas

Hilary Smith
Hilary Smith
Customer Support Manager

Shorten your Google Plus account number

August 24, 2011     Permalink    By Hilary Smith, Customer Support Manager

Disturbed by that brutish, nasty & long account number that Google Plus has assigned you as an account name?  Personalize it!

Hilary Smith
Hilary Smith
Customer Support Manager

Google Plus explained in song

August 22, 2011     Permalink    By Hilary Smith, Customer Support Manager

If reading about Google Plus isn’t enough, there’s now a helpful song

Hilary Smith
Hilary Smith
Customer Support Manager

Safe Password Management

February 21, 2011     Permalink    By Hilary Smith, Customer Support Manager

Heard of our new Support Portal, but have yet to visit it?  One of the new areas we are working on, and hope you find useful is the Knowledge Base, which we are populating with answers to “Frequently Asked Questions” about Email setup for various clients.

The thing we are asked most is “What is my password?”

In light of that, we thought it would be good to post some information about Password Management here, and in our Support Portal.

One of the headaches of the modern age is setting up passwords for each account we have online.  These add up, and it is sometimes onerous to have to a) create them, and b) remember them.

However, in this modern age, where we are increasingly relying on our digital packets of information, it is becoming even more important to have safe and secure passwords.  Hackers increasingly are hacking people’s email and online account passwords to mine personal information, sometimes just to spam other people, sometimes to garner financial data.

Prevention is the key.

Hilary Smith
Hilary Smith
Customer Support Manager

The Backup Plan: Do you have one?

November 03, 2010     Permalink    By Hilary Smith, Customer Support Manager

Don’t let your Backup-Plan get lost in the shuffle, especially since there are more and easier ways of accomplishing this important task.

Hilary Smith
Hilary Smith
Customer Support Manager

Helpful hints when doing a Google search

April 15, 2010     Permalink    By Hilary Smith, Customer Support Manager

Staying on top of the latest tech: sometimes good to revisit an old friend.

Robert Wallis
Robert Wallis
Lead Developer

Google Search Insights

August 24, 2009     Permalink    By Robert Wallis, Lead Developer

“What’s the big deal” about the new Google Insights?  Google Insights for Search is like taking a peak into the demand of something, instead of the supply.