Blog

New Support Portal Has Arrived!

Posted November 11, 2010  |  By Lee Pooler, Partner  |  Filed under: Announcements, Digital Marketing

Get A Password. Get Logged In. Get Help! We recently launched a new support portal to provide a single destination for our hosting customers who need technical support. The portal can be accessed by:

• Clicking Client Login at the top of our Web site, or;
• Visting support.jubjub.com directly.

If you host with us, then you've already received an email containing your password. If you did not receive this message or lost your password, please call our support desk at 714-586-8500, option 1, and we'll get you squared away. Whether it's a site maintenance request, email assistance, or a question about your bill, our intention is for the portal to become the "go to" place for all of your hosting-related questions. The portal is still a work in progress. In the coming months, we'll be making many enhancements, including adding knowledgebase articles, integrating more of the billing features, and providing timely announcements on the status of our network. During this time, if you have any suggestions on how we can improve the portal, we want to hear from you. Please get in touch.

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We’re Growing!

Posted November 11, 2010  |  By Lydia Chiu, Partner  |  Filed under: Announcements

We’d like introduce the newest member of the Jub Jub Team, Samantha Curry. Samantha is both a designer and developer, a rare mix of skills that has already made her an invaluable part of our development group. She provides a beautiful less-is-more design sensibility that you’ll be able to see in a few sites launching towards the end of this year. She’s also an Expression Engine content management guru, and a wiz at making even the most complex sites easily editable. Welcome aboard, Samantha!

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Content Management Made Easier

Posted November 08, 2010  |  By Lydia Chiu, Partner  |  Filed under: ExpressionEngine, Digital Marketing

The idea behind content management is simple but powerful: Easily manage the content of your website and allow expansion to meet your needs. People needed a really easy way to manage and categorize their content a Content Management System accomplishes this.

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The Backup Plan: Do you have one?

Posted November 03, 2010  |  By Hilary Smith, Customer Support Manager  |  Filed under: Tips & Tricks

Don't let your Backup-Plan get lost in the shuffle, especially since there are more and easier ways of accomplishing this important task.

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